Wat zal je doen?
As a Product Owner, your role is to make sure your squad works with drive and motivation to build and optimize Salesforce, the New CRM Tool. You are the driver of the squad. You will create a fun and motivating atmosphere, and a feeling of trust and of belonging to the squad.
Your main stakeholders are the different segments using Salesforce. A good understanding of how customers and employees interact is nice to have! Next to that, you will have a lot of contact with others squads needed to provide the data to Salesforce or linking with Salesforce.
- To drive your squad in the right direction with the right priorities in the backlog
- To create fun and trust atmosphere so the squad members can work towards the same goal
- To solve or escalate any impediments towards management
- To be a squad spokesperson towards the tribe management (PAL, ITAL, TL) and others.
- To make sure the agile way of working is helping the squad to move into the right direction, with the support of the agile coach.
- To understand the needs of our bankers over the different segments by designing clear employee journeys, that will be translated into clear user stories, tasks and product backlogs for your squad