Customer Support Officer

  • Vast Contract
  • 1 jaar ervaring

Wat zal je doen?

  • Customer Support - responsible for customer support and answering any questions that the PieSync community may have via social media, email or phone.
  • Managing a customer advocacy program, identifying and cultivating user advocates; write, produce and track customer testimonials.
  • Engage in consultative selling by being a trusted advisor for PieSync customers
    Respond quickly and accurately to customers' incoming inquiries related to price,  availability, product specification, etc.
  • Promote new products, marketing activities, events etc. to the PieSync customer base
  • Ensure effective internal communication between inside and outside business development team and across the company
  • Meet or exceed monthly company/department targets

Wie je bent

  • Excellent oral and written communication skills in English and Dutch
  • Customer first-attitude
  • Sales experience in a related or similar field
  • Strong organisational skills
  • Proactive and outgoing
  • Proficient with computer and software applications
  • Clear understanding of web standards and usability methods
  • Ability to build strong business relationships with both customers and colleagues
  • Ability to work in a fast-paced, international environment
  • Team player, enthusiastic, positive personality, results driven
  • Self-starter who possesses the ability to prioritize tasks and multitask
  • Highly motivated

Wat we bieden

  • Working on an exciting product with a top team
  • Fast-moving, fun and challenging startup environment
  • All the tools you need (laptop, big monitor, ping-pong table, darts)
  • Flexible office hours
  • Working in the city centre of Ghent
  • Competitive salary

Interesse?

* Uw sollicitatie komt rechtstreeks bij deze werkgever terecht.
* Uw gegevens worden nooit gebruikt om door te geven aan derden
  en worden keurig verwerkt volgens onze privacy policy.

Blijf op de hoogte

Ontvang wekelijks een kort overzicht met carrière advies,
aantrekkelijke bedrijven die aanwerven en droomjobs

Volg ons