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Technical Writer & Trainer

  • Vast Contract
  • Copywriting
  • Harelbeke

Over deze job

Smappee is an award-winning global cleantech company that aims to save its customers energy and money by reducing energy consumption and improving energy efficiency. The company was founded by Stefan Grosjean and Hans Delabie in 2012 and is currently managed by Stefan Grosjean as CEO. The company is headquartered in a new energy neutral cleantech hub ‘Snowball’ in Harelbeke (Belgium). Smappee also has 5 local representations in Australia, the US, the Middle East, the UK and South Africa to service key markets locally. We are looking for a Technical writer & trainer to join the Smappee team in Harelbeke, Belgium.

Wat zal je doen?

As a seasoned Technical writer & trainer, you

  • are responsible for the installation and instruction manuals and video’s for the Smappee product range, targeted at a B2B audience. You write and maintain the content and with the help of the marketing team ensure the content in represented in professional documents and files including graphs, illustrations and animations.
  • are responsible for the Smappee Training Academy for our B2B partners. This involves development of the training materials as well as providing training (online or on-site). The Academy includes product training and general training on energy related topics (energy savings, smart charging, self-consumption).
  • contribute to the creation of marketing and sales documentation, eg presentations, application notes, use cases and white papers. This also includes writing or revising FAQs directed at residential and commercial end-consumers and FAQs directed at our B2B partners and internal service desk team.
  • collect user feedback to update and improve technical content.

Wie je bent

  • You are both energy- and tech-savvy. 
  • You are able to process technical information and process it in digestible content for different audiences.
  • You love transferring technical knowledge.
  • You have a talent for showing ideas graphically and you have the ability to write and speak clearly in English. Other languages are a plus.
  • Taking ownership, eager to learn, communicative, quality oriented, problem solving and well organized are your key characteristics.
  • Flexibility and being a teamplayer are your strong suits.
  • You have a bachelor degree in ICT or Electronics, a masters diploma in electrical engineering or are equal by experience.

Wat we bieden

You will work with a team of experienced entrepreneurs creating revolutionary technology. As part of the marketing team, you will work closely with product development, service desk and the international business development team. We offer remuneration according to experience, a great office in a brand new cleantech hub, as well as a job where you can contribute to a better planet!

Interesse?

* Uw sollicitatie komt rechtstreeks bij deze werkgever terecht.
* Uw gegevens worden nooit gebruikt om door te geven aan derden
   en worden keurig verwerkt volgens onze privacy policy.

Freelance UX Copywriter via NedWorks bij één van onze klanten
  • Freelancer
  • 5 jaar ervaring
  • Copywriting

Are you ready to become the UX copywriter in a communication and marketing team where you can evolve in UX copywriting? It's possible!

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